Since being founded by Roy I. Fraser more than three decades ago, Vacation Resorts International (VRI) has been providing professional management services to resorts, hotels, and condominiums. These include innovative programs designed to enhance the vacation experience, create more vacation value and increase guest satisfaction. Through a cost-conscious, service-oriented management culture, VRI has assisted many resorts in becoming demanded vacation properties.
VRI is a rock of confidence when it comes to making board decisions.
We are stronger because we partner with VRI.
C. Scarcelli Whispering Woods I
Hiring a management company is probably the most consequential decision
a board has to make. VRI has always worked professionally and in the interest of our owners.
M. Butson Royale Beach & Tennis Club
Our association with VRI goes back almost 30 years,
and we have never found ourselves without a friend to call on in difficult times.
L. Manley Winners Circle Resort
Texas
At every turn, VRI backs you up with a highly seasoned team. The company’s employees are among the most qualified in the industry; its leaders bring over 25 years of experience each.
Florida
VRI staff works closely with a resort’s board of directors and general manager, providing each client with attentive, thoughtful guidance and customized...
Arizona
Headquartered in Lake Forest, California, VRI Americas, which encompasses Vacation Resorts International and Trading Places International, have decades of experience in providing...
VRI Americas offers a comprehensive menu of management programs and services for timeshare resorts, fractional properties, hotels, resort condominiums and other shared-use entities.
VRI Americas offers a full menu of management programs and services for timeshare resorts, fractional properties, hotels, resort condominiums and other shared- use entities.
VRI leverages proven policies and procedures for optimal budgeting and operational performance, while maintaining each property’s individuality. VRI advises boards of directors on how to streamline programs.
VRI’s data-driven, responsive and creative systems anticipate management needs and quickly provide all types of on-site maintenance, housekeeping, preservation of assets and guest-experience solutions.
The most up-to-date safety and access standards are our priority. All customized plans are inclusive of the latest Occupational Safety and Health Administration (OSHA) requirements.
VRI agents listen to owners with genuine concern, using experienced understanding of vacation programs and services, to bolster owner happiness, satisfaction and timely payment of ownership obligations.
VRI collaborates with on-site staff and the board of directors to cultivate professional, expedient and warm service culture. Trust that owner service will be both standardized across properties and customized to reinforce brands.
VRI Americas offers you more peace of mind. Independent audits and fixed internal controls as part of a multi-step payment process in an effort to safeguard the security of your financial transactions.
Whatever your reservation needs, VRI Americas has the experience, systems and capacity to meet them. Industry-leading reservation services efficiently and accurately manage fixed and floating intervals, split week, points, fractional, vacation club, rental and exchange. And with a dedicated team of more than 50 customer service agents, VRI can meet the demand for every type of reservation, over a wide range of calling times.
Resales VRI is actively involved in the sale of inventory owned by associations and can customize a program to cater to your association’s needs — whether it be a low-key on-site operation, an off-site internet-based effort, and/or a program designed to move large blocks of weeks efficiently. Every resale agent subscribes to VRI’s high standards of integrity, and either works for VRI directly or is a carefully selected marketing partner.
For those resorts still in active sales and marketing, VRI can collaborate with developers and sales and marketing companies to supplement tour referrals. We can also customize a new member welcome process designed to assist sales.
VRI offers a robust national rental program to generate supplemental revenue that can assist to balance budgets and stabilize maintenance fees. VRI successfully rents association-owned and delinquent space to help offset delinquent or unpaid maintenance fees, as well as for owners who select rental as an alternate use. VRI’s annual advertising budget, regional brochures, national directories and extensive use of internet advertising can contribute to a positive return for client associations and their owners.
Enhance your bottom line. One of the most powerful ways we can impact your resort is through rental revenue optimization. Revenues generated from rental guests can assist to offset bad debt from delinquent owner weeks or association-owned intervals and support a property’s ongoing success.
VRI-managed owners receive special benefits through Trading Places exchange allowing members to choose from hundreds of resorts in high-demand vacation destinations – all for a low exchange fee. VRI managed owners receive a host of special benefits, including; Resorts to Ports® – a robust cruise exchange program assisting members in leveraging their timeshare week towards a cruise, Free Guest Certs – members may gift their exchange accommodations to family and friends at no charge, and 2-for-1 Deposits – receive a Bonus Week automatically when depositing your timeshare use-time 120 days or more prior to check-in. Members also have access to Hot Deals – 7-night rentals at incredibly low prices, a full-service travel agency, unit & season upgrades, and more!
VRI offers many added benefits to enhance ownership. In addition to giving more vacation options to your resort owners and members, many of these programs assist with increasing occupancy rates and earning income for the resort, enhancing its bottom line.
Say hello to a stress free move. For new VRI Americas clients, our dedicated transition team
ensures a smooth management changeover. Contact us today to start the conversation on how our services can better your resort.
Proper insurance coverage is the foundation of a property’s longevity. VRI Americas understands the risk management challenges faced by boards of directors, resort managers and management companies. Through its relationship with a leading national provider, VRI can assist with tailoring insurance coverage with a wide range of program options — all at competitive negotiated rates.
These programs cover a resort against direct property damage, which includes broad perils on an all-risk basis. It can be extended to include earthquake, wind, hail and flood coverage. This program includes comprehensive liability coverage and defense costs, with an umbrella policy for extra coverage.
Liability coverage is offered to directors and officers to protect against personal injury, libel, slander and publisher’s liability. This policy is available to all board members during the length of their board term.
Coverage provides for workers on the job as required by state law, which includes medical and indemnity coverages.
This insurance addresses sexual harassment, wrongful termination and discrimination exposures, including legal defense costs, while also providing preventive measures.
VRI assists resorts in complying with state OSHA requirements, giving timely advice on safety-related issues.
Other coverages available that are part of the insurance provider master policy include loss of business, ordinance of law, demolition and removal, and many more.
Complementing strategic, cost-effective insurance coverage, preventative programs can assist with mitigating risk. These efforts can reduce injury, control damage to the facility and lessen potential for lawsuits. VRI strives to keep insurance claims to a minimum, thereby reducing the client’s insurance premiums. Through our unique insurance alliance, resorts managed by VRI receive the following baseline services:
Over its four decades of property management, VRI Americas has cultivated strong, reliable relationships with many best-inclass vendors. As a result, VRI procures quality resort supplies, products and services for its clients, many times at prices well below market, for savings that can impact the bottom line.
