Since being founded by Roy I. Fraser more than three decades ago, Vacation Resorts International (VRI) has been providing professional management services to resorts, hotels, and condominiums. These include innovative programs designed to enhance the vacation experience, create more vacation value and increase guest satisfaction. Through a cost-conscious, service-oriented management culture, VRI has assisted many resorts in becoming demanded vacation properties.
At the heart of VRI’s success is its team of dedicated and experienced resort professionals who work closely with each managed resort’s Board of Directors and take great pride in their work. With the tagline “Perfecting the Art of Hospitality,” the team strives to provide superior service through “one-on-one,” communications, a practice that is engrained in the service culture. It is this frequent personal touch, coupled with VRI’s innovative programs and services, which will help to preserve and enhance the value of the timeshare vacation lifestyle.
When combined with the resorts of sister company Trading Places International, VRI’s professional management services touch more than 140 resort and club locations and approximately 200,000 families in the U.S., Canada, and Mexico. With annual maintenance fee billings of $220 million, VRI has grown from its humble beginning as the management company for one of California’s first timeshare resorts to a preeminent North American resort management organization.
Headquartered in Lake Forest, California, VRI is an operating business of ILG (Nasdaq: IILG), a leading global provider of professionally delivered vacation experiences.
For more information on management and marketing services, contact Jan Samson, senior vice president of Business and Corporate Development.
25510 Commercentre Drive, Suite 100
Lake Forest, California 92630